Refund Policy
Last updated: August 2026
Since our paid products are digital study material delivered instantly after payment, we generally do not offer refunds once a purchase is completed.
When we do offer a refund
- You were charged more than once for the same product due to a technical error.
- You did not receive access to the purchased material within 24 hours of a successful payment, and our support team could not resolve the issue.
How to request a refund
Email [email protected] with your payment ID and order details within 7 days of purchase. Approved refunds are processed to the original payment method within 5-7 business days.
For cancelling an order before it’s complete, see our Cancellation Policy.